first call funk!
"thank you for calling.....this is ---- speaking how may i help you?"
those dreaded words.hahaha!imagine,sa hinaba-haba ng spiel ko,yung opening ko lang ang na-perfect ko.hahaha!funny talaga!
ok,warning some words are about to be technical,if you're not interested.feel free to click the letter "x" on the upper right corner of the screen.hahaha!yabang noh!sensya,high sa cough syrup eh.bad cold for three days na.
so finally,we went live last Friday.Live as in we're taking live calls last friday.super nervous ako,we're working in pairs and i had a chance to pair with Adona (my carpool buddy!) sa sobang kaba ko,i told the floor walker "she'll go first ha!" hahaha! pinandilatan ako ng lola mo.kasi wala naman kaming usapan pa on who will go first.so wala na syang magagawa,i felt guilty kasi alam ko na mas nervous sya sa skin tas i let her go first pa.
beep...here comes our first call,she forgot her cheat sheet sa bag nya so she used mine,funny kasi when she got her first call,she started reading my spiel,syempre akin yun,so name ko ang nakalagay dun.she stopped after saying Good afternoon,coz she almost said my name.hehehe!it wasn't that bad,although the caller is a bit impatient coz he's just asking for a phone number and we had to put him on hold twice.
after lunch t'was my turn to go live.whoo-hoo!
my knees are trembling,when the floor walker hooked the system she cant stop laughing coz both my knees are trembling so fast.hiyang hiya na ako sa itsura ko.sabi nya.."relax ka gurl!natatawa ako sayo eh!"..my gosh,how am i supposed to relax?
beep-ayan na first call ko.hala!lahat ng natutunan ko sa PS-training nawala sa isip ko,lahat ng Comm skills na natutunan ko kay Gloria nawala na sa utak ko.my mind went blank!then wala si Adona coz she took her break.oh my gosh!am left with no one!then my batch mate who's sitting at my back shook my chair..."putang-ina...Pre-PAR!!!" bumalik ang diwa ko,shit!i have a caller on the line.true indeed,the caller keep saying "hello".then i realize,i need to give my spiel.
whew!after the call,i wanted to raise my hands and shout..."shit!natapos ko!"
but then they'd think am crazy.i looked around,wala pa si partner ko,wala si floor walker,busy si batchmate sa likod ko.kakainis!i wanted to hug someone coz i just had my first call and it went smooth.i wanted to kiss someone kasi di irrate yung caller ko and nahanap ko yung ina-ask nya.pero wala akong kilala sa paligid ko.the agent at my ride side noticed that am looking for someone,she asked me if i need help.sabi ko hindi,gusto ko lang magcelebrate kasi natapos na first call ko,supportive naman sya.congratulate nya ko,di daw ako "Normal" kasi my first call went smooth.di daw normal yun.hehehe!
well,normal or not.am glad i finished four calls without a problem.then narealize ko,maybe i can do this.hehehe!
those dreaded words.hahaha!imagine,sa hinaba-haba ng spiel ko,yung opening ko lang ang na-perfect ko.hahaha!funny talaga!
ok,warning some words are about to be technical,if you're not interested.feel free to click the letter "x" on the upper right corner of the screen.hahaha!yabang noh!sensya,high sa cough syrup eh.bad cold for three days na.
so finally,we went live last Friday.Live as in we're taking live calls last friday.super nervous ako,we're working in pairs and i had a chance to pair with Adona (my carpool buddy!) sa sobang kaba ko,i told the floor walker "she'll go first ha!" hahaha! pinandilatan ako ng lola mo.kasi wala naman kaming usapan pa on who will go first.so wala na syang magagawa,i felt guilty kasi alam ko na mas nervous sya sa skin tas i let her go first pa.
beep...here comes our first call,she forgot her cheat sheet sa bag nya so she used mine,funny kasi when she got her first call,she started reading my spiel,syempre akin yun,so name ko ang nakalagay dun.she stopped after saying Good afternoon,coz she almost said my name.hehehe!it wasn't that bad,although the caller is a bit impatient coz he's just asking for a phone number and we had to put him on hold twice.
after lunch t'was my turn to go live.whoo-hoo!
my knees are trembling,when the floor walker hooked the system she cant stop laughing coz both my knees are trembling so fast.hiyang hiya na ako sa itsura ko.sabi nya.."relax ka gurl!natatawa ako sayo eh!"..my gosh,how am i supposed to relax?
beep-ayan na first call ko.hala!lahat ng natutunan ko sa PS-training nawala sa isip ko,lahat ng Comm skills na natutunan ko kay Gloria nawala na sa utak ko.my mind went blank!then wala si Adona coz she took her break.oh my gosh!am left with no one!then my batch mate who's sitting at my back shook my chair..."putang-ina...Pre-PAR!!!" bumalik ang diwa ko,shit!i have a caller on the line.true indeed,the caller keep saying "hello".then i realize,i need to give my spiel.
whew!after the call,i wanted to raise my hands and shout..."shit!natapos ko!"
but then they'd think am crazy.i looked around,wala pa si partner ko,wala si floor walker,busy si batchmate sa likod ko.kakainis!i wanted to hug someone coz i just had my first call and it went smooth.i wanted to kiss someone kasi di irrate yung caller ko and nahanap ko yung ina-ask nya.pero wala akong kilala sa paligid ko.the agent at my ride side noticed that am looking for someone,she asked me if i need help.sabi ko hindi,gusto ko lang magcelebrate kasi natapos na first call ko,supportive naman sya.congratulate nya ko,di daw ako "Normal" kasi my first call went smooth.di daw normal yun.hehehe!
well,normal or not.am glad i finished four calls without a problem.then narealize ko,maybe i can do this.hehehe!
4 Comments:
sira pa rin ba blogger mo? why are there no spaces in between paragraphs?
anyway, does this mean you shall be working on Saturdays? Coz I wouldn't have much to do on Saturdays from July 29-August 19. If you're still looking for stuff to do (than watching the softporn courtesy of your roommate), we could hang out. Do window shopping of household items. hehehe.
hay, naalala ko tuloy si bespren. hahaha! kasi dati nagkwento rin yun about diyan sa perstaym perstaym nyo. =) congrats pala sa first call! stig!
ano kaya itsura mo habang nanginginig ang tuhod?
jayz:pangit itsura ko,wag muna paduguin utak mo sa pagiisip.
teej:why not!
cinemalaya tayo this sat...wala lang. hehehe!
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